Tracey Johnson

What employers and recruiters look for in a CV, in order of importance, is a bit of education, a good dollop of experience and a lot of skills. It’s the difference between ‘I know how to make coffee’, ‘I’ve made lots of cups of coffee’ and ‘here’s my secret to making the perfect coffee’. So, […]

It’s often endearing when you sing the wrong song lyrics and it’s really not a problem if you do. Until you need to sing in a choir! Working as a team it’s important that everybody consistently and excellently applies the right skills and knowledge in the most efficient and well understood process. Singing from the […]

  How many times have you seen a sales or marketing team presented with an expensive software planning tool but unable to fully leverage it because foundation knowledge and skills about the inputs and outputs are missing? Competency and skill assessments are extremely useful but they can be expensive to create and do – and […]